Our Quality Policy at Hellosoft Ltd
Cost effectiveness does not mean that we compromise on quality. Quality is our priority and we make sure that our services are world-class. Stringent quality controls govern our processes, so that our customers get the best of data entry services.
We employ state-of-the-art technology to provide data entry and data conversion services. We are proud of the fact that we have been able to reach lofty accuracy levels of 99%. To ensure error-free data entry, we perform quality assurance checks at every stage of the process, and our customers receive regular updates from us on quality scores.
Regular quality checks are conducted in terms of:
- Critical Performance Measures
- Overall process capability
The Quality Check Process
- Data entry experts are tested for their speed and accuracy
- Data entry operators who fail to meet our standards are removed from the project with immediate effect
- Samples of data entered are regularly checked
- Regular performance reports are generated
- Most repeated errors are documented and eliminated
- Calibration checks ensure that the data entry process is in sync with quality standards
- Our Quality Assurance team ensures that deviations from quality policy, if any, are corrected
- Manual verification of data is performed
- Throughout the project life cycle, customer suggestions and feedback are incorporated to improve our processes
- Daily, weekly and monthly reports on the progress of the project and quality adherence levels are sent to customers
- Checking, cross-checking and validation of final output is done before delivery to customers
With such a meticulous approach to quality, we have been able to meet the strict accuracy standards and requirements demanded by our customers. Quality output has consistently been a hallmark of our services.
Contact us with to outsource your data entry service requirements.